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Developing Communication Skills for Veterinary Practice

79.00€ 71.82€

Jane R. Shaw, Jason B. Coe

Developing Communication Skills for Veterinary Practice provides a thorough grounding in practical communication principles for client and team interactions, and helps veterinarians and staff take their communication skills to the next level through self-development and coaching colleagues. The book describes specific evidence-based techniques, gives examples of their use, and demonstrates how to use each skill in the clinical setting, with learning activities to put into practice. It covers every mode of communication, including face-to-face, virtual, telephone, and written communication.

The book:

  • Defines each communication skill, demonstrates techniques, and provides examples
  • Emphasizes the importance of communicating effectively with clients and colleagues
  • Provides a process and structure for coaching communication with colleagues
  • Discusses client and team interactions using many methods, including in-person meetings, telephone conversations, and emails
  • Outlines best practices for effectively communicating using technology
Availability: Can be ordered
Delivery time: 14-30 weekdays
Price

79.00€ 71.82€

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Publisher: Wiley-Blackwell (March 2024)
Paperback:
ISBN: 9781119382713
Language: English